Returns Policy

We want you to be completely satisfied with your purchase from luxurychristmasdeco.com. If you are not happy with your order, we are here to help.

Please note, we do not offer returns or exchanges unless the item is faulty, damaged, or incorrect. If you receive a faulty, damaged, or incorrect product, please contact us within 14 days of delivery, and we will gladly assist you.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. You will need the order number and proof of purchase.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Please do not send your purchase back to the manufacturer or to any address not specified by our customer service team.

For all return requests, please contact us via the support channel provided on our website. We are unable to process returns without prior communication.

Only regular-priced items may be refunded. Sale items cannot be refunded.

We do not accept returns or issue refunds for items that are no longer wanted or that were ordered by mistake.

This returns policy is subject to change at any time without notice.

For further assistance, please refer to the help section on our website.